FAQ

Frequently Asked Questions    

Open All

Yes, we ship worldwide. You will be liable for any import taxes or duties your country may incur.

Yes, we can source specific products for you or suggest an alternative part number used by the manufacturer.

We will email you tracking information when your order ships.


If you wish to return a product you must do so within 14 days of purchasing the product. Provided the goods have been returned to us in the same condition as delivered, we will refund the price of the product in full.


If the order has been received by 3pm, it will be shipped on the Next Business Day delivery for UK customers, by courier. Overseas shipping will vary dependant on the destination. If you have a large order this could take longer to process.


Servero has partnered with Reality Finance who are specialists in IT equipment leasing for businesses. Leasing options are available for the latest and greatest server hardware technology. With no upfront costs, 5* service rating and same-day credit approvals you won’t want to miss out on the chance to invest in your business.

It lets you adopt emerging IT quickly to drive competitive edge, spread the cost and gives you the use of the asset without depleting cash reserves or disrupting cash flow.

It avoids depreciation and safeguards your business from diminishing IT values and equipment obsolescence. I will allow you to access funds quickly and allow you to get the equipment you need when you need it. You will be able to plan ahead and with predictable rentals and a payment term tailored to your needs.

Our combined team are on hand to help you choose the best funding for you from a variety of options.

For our customers, Reality Finance can get same-day approval for IT equipment and services under £100,000. They are also a principal lender in their own right, bringing you additional flexibility on your leasing options. They can often source leasing options that are not offered by high street banks, and work hard to offer our customers the best deal on the market. Leasing with Reality Finance gives your business the agility to act quickly, seize on new opportunities as they arise, and embrace the latest equipment, all without tying up valuable cash.

If you have any further queries please do not hesitate to contact us on 01256 808555.


Yes, if you a frequent customer from Servero.

The warranty that we offer will depend on which product you have purchased and its condition.



All systems and parts purchased from us via our sales team via email, telephone or our website located at www.servero.co.uk automatically include a 12 month warranty against defect.


Item’s purchased via our Ebay outlet store ebaystores.co.uk/serverolimited include a 90 day warranty against defect.

Our cut off time on all orders is 3pm.

Subscribe to our newsletter

* indicates required